Brand Diligence

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Internal · How it works

The Brand Diligence Pipeline

We point the system at a brand. It gathers what the public says about it — social media, reviews, news, search, filings — measures it, and writes a report for investors. Every claim in the report links back to the source it came from. A full run takes about an hour.

The pipeline

Stage You confirm Input / output

Step by step

Step 1

Intake

Someone fills in a short form: the brand name, where it operates, any competitors they already know about, and — most usefully — what the investor actually wants to understand.

Why: knowing the real question up front keeps the report focused instead of generic.

Step 2

Probe — a quick first look

The system does a fast, cheap scan to confirm it has the right brand, find the real competitors and the parts of the market that matter, and sketch a plan for the main research. It does not draw any conclusions yet.

Why: this takes a minute or two. It stops the slow, expensive stage from running on the wrong brand or the wrong competitor set.

Claude Sonnet 4.6web searchlight scrape
Step 3

Two checks with you

Before the heavy work begins, the system pauses twice and asks the user to confirm: first the list of competitors, then the overall scope. Once both are confirmed, it runs on its own.

Why: fixing the scope here takes a minute. Fixing it after a full run wastes an hour. These are the only two points where a person is involved.

Step 4 · the main stage

Analyse — gather, measure, write

Gather. All at the same time, it pulls from every source it has:

  • Social media — what people post on Reddit, X, TikTok, YouTube, Instagram, Facebook, LinkedIn and forums.
  • Reviews — customer and employee reviews (Glassdoor, G2, Trustpilot, app stores and others).
  • Deep research — four AI research tools run in parallel (Perplexity, Gemini, OpenAI o3, Grok), each reaching sources the others miss.
  • Search demand — Google Trends, to see if interest is rising or falling and where.
  • News & filings — press coverage, patents, legal and regulatory records.
  • Brandwatch — an extra social-listening source, used for consumer brands.
  • Statista and GWI coming soon — market data and audience profiles, being added next.

Measure. Every comment is sorted by how people feel, what it's about, and what they want (a fast, low-cost model does this). The actual counting and charting is then done with code — not guessed by the AI — so the numbers are real.

Write. Only now does the system form a view and write the report, putting a link to the original source next to every claim.

Why: gather widely first, count with code, and form the opinion from the data — the way a good analyst works.

Claude Sonnet 4.6Claude Haiku 4.5 · sorting+ 4 research toolscode execution
Step 5

Revise — a second pair of eyes

A separate pass reviews the draft like a fresh reader, looking for weak evidence or missing points, and corrects them. It then tidies up, writes the summary, adds a cover image, saves screenshots of the key sources, and locks a final version.

Why: the model that wrote the report is not good at judging its own work. A fresh review catches mistakes before the report goes out.

Claude Sonnet 4.6
Step 6

Deliver

The finished report comes in three forms: a web page with clickable sources and live charts, a PowerPoint for meetings, and a zip of all the raw data. Users can ask for changes in plain English, and every version is saved so nothing is ever lost.

Which model does what

JobModelWhy this one
ProbeClaude Sonnet 4.6Quick, capable scoping and planning.
AnalyseClaude Sonnet 4.6Runs the sources, reads the evidence, writes the report.
Sorting commentsClaude Haiku 4.5A lot of repetitive labelling — a fast, low-cost model fits.
Deep researchPerplexity · Gemini · OpenAI o3 · GrokFour tools at once; each finds sources the others miss.
ReviseClaude Sonnet 4.6Reviews the draft, then polishes and finalises.

What it looks at

Social platforms
Reddit, X, TikTok, YouTube, Instagram, Facebook, LinkedIn, forums
Reviews
Glassdoor, Indeed, G2, Capterra, Trustpilot, app stores, Blind, Levels.fyi
Deep research
Perplexity, Gemini, OpenAI o3, Grok — running in parallel
Search demand
Google Trends — interest over time, by geography
News & filings
Google Search and News, patents, legal and regulatory records
Brandwatch optional
An extra social-listening source, used for consumer brands
Statista coming soon
Market and industry data
GWI coming soon
Audience and consumer profiles